RETURN POLICY
Returns. All sales are final. Wicked Grips may, at our discretion, make an exception in which case a restocking charge of 20% of the purchase price plus shipping will be charged. The items must show no signs of installation or wear, and must be repackaged as they were shipped, wrapped in bubble wrap envelope with tools (if included), and in a box ONLY. No returns will be accepted unprotected in an envelope. Any and all returns must be authorized via email and returns must be accompanied by, and will only be accepted with, a Return Merchandise Authorization number (RMA) issued by Wicked Grips. To discuss a possible return, you must email us at sales@wickedgrips.com.
WE WILL NOT ACCEPT ANY APPROVED RETURNS AFTER 30 DAYS FROM PURCHASE, NO EXCEPTIONS.
IF WE AGREE TO ACCEPT YOUR RETURN, YOU MUST USE THE SAME PACKAGING AND LEVEL OF PROTECTION TO RETURN YOUR ITEMS AS WE USED TO SHIP THEM TO YOU. WE TAKE EXTRA STEPS TO PROTECT YOUR ITEMS DURING SHIPPING. EACH GRIP PANEL IS BAGGED SEPARATELY, THEN PUT INTO BUBBLE WRAP PACKAGING, THEN PUT INTO A BOX TO ASSURE THAT IT ARRIVES IN PERFECT CONDITION. IF YOU RETURN AN ITEM WITHOUT PROTECTIVE WRAPPING AND THE ITEM IS DAMAGED DUE TO THIS LACK OF PROTECTION, WE WILL NOT ACCEPT THE RETURN. NO EXCEPTIONS.
SOME PARTS REQUIRE EXPERIENCED INSTALLATION, OR THE SERVICES OF A PROFESSIONAL. WE CANNOT ACCEPT RETURNS ON PARTS THAT HAVE BEEN SCRATCHED.. SHOW TOOL MARKS.. ARE DAMAGED/MODIFIED.. OR OTHERWISE USED. IF YOU ARE NOT SURE ABOUT AN ITEM AND THE INSTALLATION PROCESS, OR ITS COMPATIBILITY WITH YOUR PARTICULAR FIREARM, PLEASE ASK FIRST, AND WE WILL HELP YOU SELECT THE RIGHT PART FOR YOUR NEEDS. IF YOU ARE UNSURE HOW TO INSTALL, WE RECOMMEND TAKING IT TO A REPUTABLE GUNSMITH FOR INSTALLATION.
PLEASE SEE TERMS OF SERVICE / TERMS OF SALE ON THE WEBSITE FOR ADDITIONAL INFORMATION ON RESTOCKING FEES AND POLICIES.
WE ASK THAT CUSTOMERS PLEASE READ THE INFORMATION ON THE PRODUCTS PAGE, AND MAKE SURE YOU ARE ORDERING THE CORRECT GRIP SET / MAGAZINE / SPRING PLUG / ECT FOR YOUR PARTICULAR PISTOL. IF UNSURE, PLEASE CONTACT US AND WE WILL HAPPILY ASSIST YOU!